Order And Turn Around Time

What is the standard turnaround time for most orders?

• Most orders have a turnaround time of 1-2 days for small quantities and up to 2 weeks for bulk orders.

Can I get a rush order for custom t-shirt printing or decals?

• Yes, rush orders are available. Please contact us for availability and pricing.

What is the maximum turnaround time for bulk orders?

• Bulk orders typically take up to 2 weeks, but we strive to complete them sooner if possible.

How can I track the status of my order?

• We provide order tracking information once your order has been processed and shipped.

What happens if my order isn’t ready within the promised time frame?

• We prioritize meeting our delivery promises. In the rare event of a delay, we will communicate promptly and work to resolve the issue to your satisfaction.

How do I get a quote for a custom order?

• Please contact us with your project details, and we will provide a personalized quote based on your specifications.

Can I see a proof of my custom design before production begins?

• Yes, we provide digital proofs for approval before starting production on your order.

What is your return policy for custom orders?

• Due to the custom nature of our products, returns are generally not accepted unless there is a defect in quality or an error on our part.

How do you ensure the quality of custom printed or embroidered items?

• We conduct quality checks at multiple stages of production to ensure your items meet our high standards.

Do you offer discounts for nonprofits or educational institutions?

• Yes, we offer special pricing for nonprofit organizations and educational institutions. Please contact us for more details.